incadea Online Appointment booking enables dealers to operate more efficiently, saving time and reducing costs. You can now quickly check the availability of workshops and book your service appointments online as a customer.
Your benefits for Online Appointment Booking
- OAB is a highly customizable and flexible solution that can easily be tailored to meet individual dealer needs. The Online Appointment Booking (OAB) process includes:
- Finding a nearby dealer.
- Choosing desired services.
- Selecting a free timeslot.
- Confirming the final appointment.
- Cancelling or rescheduling a previously scheduled appointment.
Dealers can configure their service products for online booking, including special pricing and period.
- Our scheduling system provides real-time available timeslots for your appointment considering a range of factors, such as your chosen dealer location, the type of vehicle, the specific services required, the availability of service advisors, and the workshop's capacity. This dynamic approach ensures customers receive the most convenient and efficient service possible.
- OAB maximizes workshop resources by providing real-time visibility of available workshop load. Dealers can use this tool to offer their customers “unlocked” available workshop capacity for booking potential service appointments online.