Vehicle Reception App with an integrated Vehicle Health Check (VHC) is essential for service departments. Using tablets, service technicians can complete checkpoints during an inspection without being tied up to a desk. Collected data and media are immediately available for future processing in the DMS.
Your benefits for the Vehicle Reception App:
- From welcoming customers and scanning license plates to electronic sign-off service order scope, incadea Vehicle Reception App supports the Service Advisors in reducing administrative efforts.
- Service Advisors can access daily service appointments and start the reception process while validating the order details:
- Order details (Order, Customer, and Vehicle information)
- Update customer contact details (Mobile Phone No., email...)
- Service jobs and lines (type, description, quantity…)
- Service advisers can use "Open Jobs" from previous visits to increase upselling opportunities and improve the customer experience. The final scope of the Service Order is confirmed digitally by the customer.