Vehicle Reception App with an integrated Vehicle Health Check (VHC) is essential for service departments. Using tablets, service technicians can complete checkpoints during an inspection without being tied up to a desk. Collected data and media are immediately available for future processing in the DMS.
Your benefits for the Vehicle Reception App:
- From welcoming customers and scanning license plates to electronic sign-off service order scope, incadea Vehicle Reception App supports the Service Advisors in reducing administrative efforts.
- Service Advisors can access today’s service appointments and start reception processes. This includes validating order details:
- Order details (Order, Customer, and Vehicle information)
- Update customer contact details (Mobile Phone No., email...)
- Service jobs and lines (type, description, quantity…)
- Service advisers can use "Open Jobs" from previous visits to increase upselling opportunities and improve the customer experience. The final service order scope is confirmed electronically with the customer's approval.