One of the key factors to make an implementation successful is the knowledge transfer of the product to the users. Our consultancy and training teams ensure that this goal is achieved through various channels with standardized documentation or on site/virtual training sessions.
By utilizing these tried and proven practices, we have a track record of successful deliveries and satisfied customers who can self-enable themselves internally or come back to us for additional training support cases.
incadea.dms is heavily tied into the Microsoft ecosystem which ensures an easy transition for users due to its familiar UI and functionalities which are similar to what exists in the current Microsoft Office Suite. This enables an easier transition to the product as most businesses globally have users using some of these products.
Based on project requirements a hand holding phase can be done post go live to ensure new markets the added support for a soft landing on their go live.