Our new Online Appointment Booking API provides seamless integration between OEM, dealer or 3rd party online booking systems and incadea.dms workshop capacity management.
The API covers the complete booking process: finding the nearest dealer, selecting desired services, picking free timeslot and the final appointment confirmation.
Timeslots are offered dynamically, based on selected location, vehicle, services, availability of the service advisors and workshop capacity.
Upon confirmation, incadea.dms automatically creates Scheduling Order containing all selected services and reserves resource capacity in the Web Service Planner.
Our solution is also certified for Daimler Online Appointment Booking (DSDbook).
