incadea.mysales is a mobile app that bridges the gap between the desk and the showroom floor and enables your sales team to provide an undisrupted experience to the customer. The app is integrated with incadea.dms, providing salespersons with all the information they need as well as directly storing updates and new data in the DMS.
The customer enters the showroom and heads to a car, where he or she is joined by a sales representative. They talk for a few minutes, then they go to the desk. There the sales representative will have access to the DMS, the configurator, and other tools—all on a screen that must be turned and shared with the customer, who bends over the desk to see.
This process is not a modern experience and definitely not one that will excite customers or feel efficient to them.
Enable your sales team to have a meaningful conversation with the customer without ever leaving the showroom floor.
Eliminate the time wasted on switching physical locations and have your team cooperate efficiently with instant data sync between the app and the DMS.
Easily capture all information the customer is sharing and synchronize data with the DMS on the spot. There is no reliance on memory or paper.
Take advantage of each touchpoint. Keep your sales team aware of upselling opportunities. Pick up conversations where they were left off.