Streamline Your Business with an Integrated Open Platform Dealer Management System
Complete. Simple. Transparent. Optimized.
The decision to adopt a new dealer management system (DMS) is a significant business decision. It is an investment in the future of your business and you want to make sure that it will stand the test of time. incadea.dms is an open-platform DMS designed to boost dealership performance, growth, and profitability. Our fully integrated solution is powered by Microsoft Dynamics 365 Business Central, ensuring innovative functionality and a user-friendly interface.
A fully integrated, configurable solution, designed to meet all your business needs
With the strong foundation of Microsoft Dynamics 365 Business Central, we offer a comprehensive dealer management solution designed specifically to serve the needs of automotive retail. Our DMS covers all dealership functions and processes as well as unparalleled flexibility to integrate with other systems within your IT ecosystem.
Automate and streamline your processes through integration with OEM systems
Increase your staff’s productivity and efficiency by reducing time spent on switching between systems, reentering data, and waiting for replies. Through our long-term partnerships with leading car manufacturers, we provide out-of-the-box functionality and interfaces custom made for specific brands.
Maximize employee utilization, performance, and efficiency
incadea.dms includes twenty-two Role Centers, providing your employees with a convenient overview of their current tasks, status updates, upcoming appointments, etc. You can also customize the Role Center to meet the unique needs of your business!
Elevate your customer service and increase revenue with Tire Hotel
The storage of tires is a vital part of a car’s care package. Tire hotel is a valuable service you can offer to your customers, either on premises or in other storage facilities. Tire hotel is deeply integrated into the incadea.dms. It supports the daily work of a service advisor during the tire season while improving customer service and taking advantage of a new business opportunities.
Web Service Planner, our web-based application designed to increase usability and flexibility for workshop planning
One screen fully integrated with incadea.dms for:
- Scheduling jobs by teams/qualifications
- Assigning resources
- Booking mobility vehicles
Take another step in the digitalization process with our new mobile app.
From greeting the customer to the Service Order sign-off, the incadea Vehicle Reception App supports the Service Advisor, reducing the administrative effort and allowing more time for sales and customer care.
Benefit from a guided, structured way to document current vehicle condition and define scope of work for the Service Order with the support of the Vehicle Health Check (VHC).
Online Appointment Booking API
Our new Online Appointment Booking API provides seamless integration between OEM, dealer or 3rd party online booking systems and incadea.dms workshop capacity management.
The API covers the complete booking process: finding the nearest dealer, selecting desired services, picking free timeslot and the final appointment confirmation.
WHY INCADEA.DMS?
Gain control
Make informed decisions and resolve issues before they impact your bottom line by using real-time operational reporting.
Increase margins
Optimize your processes, reduce costs, and improve productivity. Focus on the activities with the most added value.
Amaze your customers
Create customer-centric, personalized experiences across the entire dealership.
Drive growth
Strengthen your brand, build long-lasting customer relationships, and stay on top of your game.