incadea, a leading international provider of software solutions and services to the global automotive retail, signed an agreement with Renault Nederland for the implementation of incadea.dms, the international and innovative dealer management solution, based on Microsoft Dynamics NAV.
Renault Nederland, the importer of the French automotive brand, together with five Renault dealerships including Herwers Groep, Autobedrijf Nieuwendijk, VKV Groep, Autohaag Zeeuw and Indumij Groep chose incadea.dms following a rigorous selection process, during which several dealer management systems were reviewed.
Focusing on improving the customer experience at the dealership and taking the overall automotive retail journey to the next level, the Renault dealer organization decided to choose incadea.dms as a proven and innovative solution that could support them throughout this process. Among the main reasons for starting the project were adapting the dealership business model and optimizing relevant business processes in response to consumers increasingly expecting a more interactive retail experience.
The above-mentioned Renault dealers who have opted for incadea.dms sell additional brands such as Dacia, Nissan, Hyundai, Kia and Mitsubishi.