manage your workshop efficiently

Independent car dealerships face fierce competition against better funded franchise dealerships of the major car manufacturers. This creates a firm commitment for innovation and superior customer service in the service business area.

Increasing competition and product proliferation, overcapacity as well as changing customer expectations are just a few of the issues that have impacted the competitive landscape of the automotive marketplace. Margin compression becomes particularly acute and vulnerabilities more exposed.

Cover your entire service order processing chain

From estimate to invoice, incadea.engine provides you with the opportunity to outperform the competitors in terms of customer satisfaction, garnering the highest levels of loyalty, brand advocacy, and financial performance, with its link to the CRM Module .

Optimize your service asset utilization

incadea helps you streamline the service management process. Workshop planning is simplified with the incadea.engine service scheduling system that allocates tasks per resource, resource group or even per employee expertise.

Sustain resourceful overtime

The incadea.engine Time Management module captures time on order and time balances. It is an essential tool for overtime allotment. Time and tasks are instantly posted, allowing easier time administration. The system can evaluate productivity and performance rates as well as absence times, and authorities.

Integrate parts management into your workshop

The incadea.engine service order has a service inquiry feature that facilitates pricing information of parts as well as their availability. This feature reserves parts that have been ordered. And to prevent back orders, the service scheduling system allows an easy allocation of materials and items by administering the scheduling orders.

Manage your warranty claims

incadea.engine provides a dividend warranty and fair deal processing feature that is broken down to percentage statements and split down to field level. Frequent prompts in the system furnish regular status controls of every warranty claim. incadea.engine prevents double data entry by automated posts of completely or partially credited claims into the General Ledger.